Privacy Policy
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At Inner Bloom Mental Wellness, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services. By using this website, you agree to the terms described below.
1) Information We Collect
- Personal Information You Provide: When you contact us through email, phone, or the secure client portal, we may collect your name, email address, phone number, and other details you choose to provide.
- Health Information: If you are a therapy client, any health-related information you share is protected under HIPAA and applicable state laws.
- Website Usage Data: Our website may collect non-identifiable information such as your browser type, device, and general website activity (via standard analytics tools).
2) How We Use Your Information
- Respond to inquiries and provide requested services
- Deliver counseling and therapy services
- Send appointment confirmations and reminders
- Improve website performance and user experience
- Comply with legal and professional obligations
We do not sell or rent your personal information to third parties.
3) Confidentiality & HIPAA
All therapy-related communications and records are kept confidential in compliance with HIPAA and state laws. Your information will only be released with your written consent or as required by law (for example, danger to self or others, suspected abuse/neglect, or court order).
4) Secure Communications
- Secure Messaging: For confidentiality, clients are encouraged to use the secure client portal for communication.
- Email/Phone: Please note that standard email and text messaging may not be fully secure. Use the portal for sensitive information whenever possible.
5) Cookies & Analytics
Our website may use cookies and analytics tools to understand how visitors interact with the site. This helps us improve our services but does not collect personally identifiable health information.
6) Third-Party Links
This website may contain links to external sites (such as resources or insurance portals). We are not responsible for the privacy practices of those websites.
7) Your Rights
- Request access to your records
- Ask for corrections to your information
- Request limitations on how your information is shared
- Withdraw consent to use or share your information (except where required by law)
8) Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
9) Contact Us
Inner Bloom Mental Wellness
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